OUR SATISFACTION GUARANTEE
We'll replace any meal you are not happy with for free!
As our thousands of happy customers know, each of our delicious dishes has been created and refined by our team of award-winning chefs to ensure that they're as tasty as can be.
They are always looking for ways to make our food even better so please let us know of any recommendations that you have to make them even more delicious.
If our food doesn’t make you smile, we’ll replace it absolutely free. Just keep hold of the film lid from the top of your meal and we’ll sort out the rest.*
Call us on 0800 077 3100, email us or tell your delivery driver.
We'd love to hear your feedback
Since we are constantly looking for ways to develop and improve our dishes, we love hearing from you!
All of your feedback is listened to and regularly reviewed by our team of talented chefs. That’s why, from time to time, you may notice little tweaks to the meals you order – as with your recommendations we’ve made them even better!
*Terms and conditions: our satisfaction guarantee applies to all meals purchased from Wiltshire Farm Foods. To request a replacement please contact your local team or tell your delivery driver. You must provide us with the film lid for the meal that is being replaced (at the time the replacement meal is delivered), otherwise we reserve the right to withhold the replacement meal. This guarantee is subject to fair use and we reserve the right to withhold replacement meals. We may amend the terms of this guarantee from time to time.